Privacy Policy

This privacy policy describes how Motori Brillanti collects, uses, and protects your personal information when you use our site or this service. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process various types of personal information, which you provide to us directly, or which is collected automatically when you use our online platform.

Information you provide directly:

This includes information you give us when you make an inquiry, request a service, purchase a vehicle or parts, register an account, subscribe to a newsletter, or otherwise communicate with us. This information may include, but is not limited to, your name, postal address, email address, telephone number, vehicle identification number (VIN), vehicle details (make, model, registration), payment information, and details about your service requests or purchase history.

Information collected automatically:

When you visit our site, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other browsing data. This information is collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, based on a lawful basis, including:

To provide and manage the services you request, such as processing vehicle sales, scheduling maintenance, providing diagnostics, or supplying parts and accessories.

To process transactions and complete orders.

To communicate with you about your inquiries, appointments, orders, and services.

To improve our services, site functionality, and user experience.

To send you marketing and promotional communications about our products and services that may be of interest to you, where we have a lawful basis to do so (e.g., with your consent).

To comply with legal obligations and regulatory requirements.

To protect our rights, property, or safety, and that of our users or others.

For internal business purposes such as data analysis, audits, and fraud prevention.

3. Sharing Your Information

We do not sell your personal information. We may share your information with third parties under the following circumstances:

Service Providers:

We may share information with trusted third-party service providers who perform services on our behalf, such as payment processing, data hosting, analytics, marketing assistance, and customer service. These providers are required to protect your information and use it only for the purposes for which it was disclosed.

Legal Compliance:

We may disclose your information when required by law, judicial proceeding, court order, or legal process, or to respond to lawful requests from public authorities.

Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With Your Consent:

We may share your information with other third parties with your explicit consent.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for satisfying any legal, accounting, or reporting requirements. The retention period will vary depending on the type of data and the purpose of processing. When personal information is no longer needed, we will securely delete or anonymize it.

5. Data Security

We have implemented technical and organizational measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Under GDPR, you have certain rights regarding your personal data. These rights include:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions, particularly where the processing is based on legitimate interests or for direct marketing.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.
• The Right to Complain: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes applicable data protection laws.

To exercise any of these rights, please contact us using the contact details provided below. We may ask for proof of identity to verify your request.

7. International Data Transfers

Your personal information may be stored and processed in Italy or any country where we engage service providers. If we transfer your personal data to countries outside the European Economic Area (EEA), we will ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as relying on an adequacy decision by the European Commission or using standard contractual clauses approved by the European Commission.

8. Third-Party Websites

Our site may contain links to third-party websites. This privacy policy does not apply to those third-party sites. We encourage you to read the privacy policies of any linked websites you visit.

9. Children's Privacy

Our site and services are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to remove that information.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page.

11. Contact Us

The data controller responsible for your personal data is Motori Brillanti.

If you have questions or requests regarding this privacy policy, your personal data, or your rights, please contact us by mail at:

Motori Brillanti
45 Via Ripamonti
Milan, Lombardy
20141
Italy